Privacy Policy
Overview
OPX Studio ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your data.
By using this website or our services, you consent to the practices described in this Policy. If you do not agree, please discontinue use of this website immediately.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes — ever.
Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
Information you provide:
- Name, email address, and phone number submitted via the booking form
- Project description or notes submitted during booking
- Payment information processed through Stripe (we never store card details — Stripe handles this securely)
- Any correspondence you send us via email
Information collected automatically:
- IP address and general geographic location
- Browser type, device type, and operating system
- Pages visited, time spent, and referring URLs
- Date and time of your visit
How We Use Your Information
We use the information we collect solely for the following purposes:
- To process and fulfill your service requests
- To communicate with you about your project, booking, or payment
- To send administrative messages, including confirmations and updates
- To improve our website and services
- To comply with legal obligations
- To protect our rights and prevent fraud or abuse
We do not use your information to send unsolicited marketing emails. Any promotional communication will only be sent with your explicit consent and will always include an opt-out option.
How We Store Your Information
Booking information (name, phone, email, project note, date, and time) is stored on our secure server in an encrypted environment. We retain this data for a period of 24 months from the date of collection, after which it is deleted.
Payment transactions are processed entirely through Stripe, a PCI-DSS compliant payment processor. OPX Studio does not store, process, or transmit your full card number, CVV, or billing address at any point.
We take commercially reasonable measures to protect your data, but no method of transmission over the internet is 100% secure. You use our services at your own risk.
Sharing Your Information
We do not sell or share your personal information with third parties except in the following limited circumstances:
- Stripe — to process payments securely on your behalf
- Google Fonts — our website loads fonts from Google's CDN; Google may collect technical data per their own privacy policy
- Legal compliance — if required by law, court order, or government authority
- Protection of rights — to enforce our Terms of Service, protect our property, or defend against legal claims
- Business transfer — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring party, subject to equivalent privacy protections
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site usage. These may include:
- Essential cookies — necessary for the website to function correctly
- Analytics cookies — used to understand how visitors interact with our site (e.g. pages visited, time on site)
- Preference cookies — used to remember your settings or choices
You may disable cookies through your browser settings. Disabling cookies may affect the functionality of parts of this website.
Third-Party Links
This website may contain links to third-party websites. OPX Studio is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any third-party site you visit.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your personal data, subject to our legal obligations
- Right to restriction — request that we limit how we use your data
- Right to data portability — request your data in a structured, machine-readable format
- Right to object — object to the processing of your data for certain purposes
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at hello@opxstudio.net. We will respond within 30 days.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information.
OPX Studio does not sell personal information. To exercise your CCPA rights, contact us at hello@opxstudio.net.
Intellectual Property
All content on this website — including text, design, graphics, logos, code, and layout — is the exclusive property of OPX Studio and is protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from this website without our express prior written consent.
Unauthorised use of our brand name, logo, or any proprietary content may result in legal action.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of our website or services after any update constitutes acceptance of the revised Policy.
We encourage you to review this Policy periodically.
Contact
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
We take privacy seriously and will respond to all legitimate enquiries promptly.